Privacy Policy

At Trackside Heavy Diesel, your privacy matters to us. Whether you’re booking a quote, or understanding our services and interested in our work, We are committed to protecting your personal information and being transparent about how we use it.

This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe. If you've got any questions or concerns, just get in touch.

1. Who We Are

Trackside Heavy Diesel
Email: tracksideheavydiesel@gmail.com

2. What We Collect

We may collect the following personal information from you:

  • Your name and contact details

  • Your address

  • Website usage data

We collect this information when you:

  • Fill out a contact or quote form

  • Call or email us directly

  • Interact with our website

3. Why We Collect It

We collect your info to:

  • Respond to your enquiries or quote requests

  • Book site visits and provide our services

  • Improve your experience on our website

  • Send the occasional update or offer (only if you’ve opted in)

4. Third Parties We Work With

Sometimes we use trusted third-party services to help us run our business and website (like email providers, website hosting, payment processors, or marketing tools). We only work with reputable platforms that meet strict privacy standards.

They only receive the info necessary to do their job, and they’re not allowed to use it for anything else.

5. Cookies & Tracking

Our website may use cookies and analytics tools to help improve performance and understand visitor behaviour. You can disable cookies in your browser if you prefer.

6. How We Protect Your Info

We take reasonable steps to keep your personal info secure, including using SSL encryption on our website and ensuring only authorised people have access to your data. That said, no method of transmission over the internet is 100% foolproof, so while we do our best, we can’t guarantee absolute security.

7. Your Rights

You’ve got rights under Australian privacy law, including the right to:

  • Access the personal info we hold about you

  • Ask us to correct anything that's inaccurate

  • Request deletion of your data (unless we’re legally required to keep it)

  • Opt out of marketing communications

To exercise any of these rights, just email us at tracksideheavydiesel@gmail.com.

8. Links to Other Sites

Sometimes we link to other websites (like suppliers, resources, or social media). We’re not responsible for the privacy practices of those sites - once you leave ours, their rules apply.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in the law or how we operate. When we do, we’ll update the "Last Updated" date at the top of the page.

10. Contact Us

Got questions? Reach out to us at any time:

Trackside Heavy Diesel
tracksideheavydiesel@gmail.com